Return/Refund Policy

Most items are eligible for a refund or store credit within 30 days of delivery. Original shipping charge and return shipping costs may apply, and the item must be re-packaged to it's original shipping condition to be accepted.

You can choose to receive store credit for your return, or have the original payment method refunded. Any associated original and return shipping costs will be deducted from the refund amount.

If an item is damaged or defective, we will work with you to find the best solution. Most damaged/defective items are eligible for free return shipping within 30 days of delivery.  Please notate to carrier, any carton damage upon delivery and take pictures if possible. PLEASE KEEP ALL ORIGINAL PACKAGING.  In order for us to schedule a pick up for return with our shipping carrier, the item must be repackaged in original shipping condition.  (Please note that we cannot guarantee exact finish color.  Some variation between website images and actual finish is to be expected as well as natural variations in wood, intentional distressing, etc. through the manufacturing process.  This is not considered a defect and acceptable reason for return.)

To begin the return process, please email with the following :

  • Name
  • Order Number
  • Reason For Return
  • Images (if applicable)

We will get back to you within 24-48 hours to confirm and begin processing your return claim.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and will immediately process your refund minus any return shipping charges.  Refunds will credit back to original payment method in approximately 3-5 business days.