Kimberly I.
Arrived damaged. I was offered $100 credit PayPal to keep it. Through the Route shipping insurance I purchased. Route says because the dresser is still functioning they will not replace it. Thank you Route, for the wonderful experience. Im so happy to keep a brand new $499.99 damaged dresser for my baby room. I won’t forget the $100 credit. AYFKM!
Then the return policy from the seller. Is offered as a $256 return fee. As long the dresser is in the original box.
So after you’re so excited to open it and waited ever so patiently for it to arrive. You get to have self realization that you spent $400 on damage piece of furniture. Or even better let it sit in you’re living room for over two weeks in the box you put back together. Waiting for a response to the claim you filed. Hoping someone was coming to pick it up. So you could forget about spending money on something you thought was going to be a solid investment for you’re home and family. But really you’re just out hundreds dollars and gained an eye sore.